Owen, Just wanted to let you know that the mug I ordered for my girlfriend, with her beloved dog's name Penny on the side, arrived on schedule in perfect condition today and is absolutely beautiful. Her birthday is on the 15th (one day after Valentine's Day!) and I know she is going to be speechless when she sees this special present. I truly believe that the expensive clothes I bought her will pale in comparison to the mug you have made for her. Thank you for bringing so much happiness into her life on her special day. Her birthday!! Being the lucky one to present her with the mug I am extremely grateful as well!! Sincerely, Lee
I just wanted to let you know how pleased my husband and I were with the mugs you made. They turned out so wonderful and it was a joy to give them to our family at Christmas and they were all delighted to receive them.
I also appreciate the time you took on the phone to answer my questions. Considering I am very visual, I needed verbal communication to confirm what I was truly getting compared to the pictures on the website. Your patience and willingness to take the time to answer them was very helpful.
I enjoy using my mug every day and have been telling people about your company; maybe next year we'll have you do the name of the other side of the family.
Thanks so much!
Greetings Owen, Many thanks for creating the 7 mugs for our family. They arrived in great condition and on the 25th, they were exceptionally well received! My sister was so taken with hers that she insisted on hand carrying it back home to California rather than have it shipped with all her "other" gifts. And my father in law won't stop using his during his stay with us. One nice benefit of the squat design is that the 12 and 16 oz mugs both fit under our espresso machine so it's an easy matter to make a latte or americano. Thanks for your expert craftsmanship and attention to detail. Both brought loads of smiles to our home this Christmas 2012.